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đ The Toughest Piece of Your Solopreneur Biz to Build and Sustain is NOT Your Offer: It's Your Brand (3 Ways to Start)
Hi, Solopreneur!
Happy Wednesday, and welcome to issue #32 of Solopreneur Doorway, your weekly insight and inspiration to turn your skills into solutions people buy.
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This weekâs issue is a 4.5-minute read.
đ The Toughest Piece of Your Solopreneur Venture to Build and Sustain is NOT Your Offer: Itâs Your Brand (3 Ways to Start)
Does your solopreneur biz have a brand?
Before you say, âAbsolutely, Erik!â letâs be sure weâre on the same page.
Your brand is NOT your logo, web site colors, blog post design, or business slogan.
If you want to know if your brand is a dusty haystack in a potato field or a golden haystack in a Claude Monet sunset, hereâs a simple step.
Ask your customers to answer this question:
What do they feel when they interact with your business?
âĄïž Consider this:
If Apple opened a hotel, you would have a good idea of how you might feel as you walked through the lobby
If Porsche started an airline, you would have a good idea of how you might feel as you walked down the center aisle
Powerful brands make you feel.
When I launched my solo finance business, I had no idea how to ignite or expand my brand. Initially, I thought nice suits and ties would be the key (not even close). đ
As I collaborated with clients, I began hearing bits of positive feedback from them around the topics of research, security, and communication.
Hmmm.
Research
Security
Communication
I used those themes to purposefully craft a brand that helped my clients feel confident. In each client meeting, I emphasized my research, and I strived to simplify complex strategies.
When clients left our meetings, I wanted them to feel that the strategies would transport them from uncertainty to confidence.
To update my brandâs report card each year (and a step I suggest you consider), I asked my clients 1 powerful question:
âHow do you feel when we work together?â
If I heard them mention confident or secure, (and other similar words), I knew my brand was getting stronger and expanding in the right direction.
đ„ If youâre in the first three years of operating your solo business, your brand is still in the early stages. Yes, your website, color palette, slogan, and blog posts will help craft a brand image, yet it takes quite a while before your customers will feel a deep brand loyalty to you and your business.
Here are 3 powerful ways to develop a brand that attracts and retains your ideal customers.
Ask Your Customers the Key Question: âHow Do They Feel When They Interact with You?â
Magic Media by Canva
Whether you offer designs for cool restaurants, personal fitness plans, or graphic design solutions, itâs paramount that your business stirs and elevates the appropriate client emotions.
Yes, perhaps itâs sappy to integrate feelings with business; yet, companies have built billion-dollar revenue streams on pure emotion.
Disney makes kids feel magical, Hallmark makes people feel loved, and Harley Davidson makes folks feel adventurous. Think about the brands you most adore. I guarantee they evoke a powerful emotion in you.
When you start to build your solopreneur brand (or if youâre unsure whether you have one), start with the lead in question of âhow do you feel?â
You can gather this information via 1:1 conversations, surveys, and feedback forms.
I prefer hearing my clientâs response during a conversation since voice intonation and body language speak volumes. If you donât have the opportunity to chat with your clients, then forms and surveys are a good choice, too.
Note: If you leverage a feedback form or survey, leave the question open-ended. Youâll be amazed at the responses you receive.
In time, youâll see a pattern of similar responses from your audience, which is the starting point for your brandâs identity.
If you like what you hear, youâre in great shape. If not, then I invite you to spend some time watching and reviewing powerful commercials.
Watch and Review Powerful Commercials
Magic Media by Canva
The most innovative agencies know how to augment a brandâs identity with powerful, 30-second stories that illustrate a positive customer transition. When you describe your product and interact with your customers, try to underscore their journey in a unique manner.
Your ability to develop a story and make your customer the hero will give you tremendous leverage.
Recently, the creative agency Anomaly hit a brand home run for Hotels (dot) com with their TV ad, âThe Artist.â The ad illustrates a heartfelt transition when a dad books a hotel reservation that appeals to his artistic daughter.
While you and I donât have the budget to hire Anomaly, we do have YouTube. Spend a few minutes watching the best ads of 2023, and youâll start to incorporate more emotion into your pitch, presentation, and client collaborations.
When you develop a unique story that resonates with your audience, you take a big step toward filling the gap between you and your competition.
Study Your Competition and Fill the Gap
Magic Media by Canva
Mercedes, Toyota, and Subaru make cars. Each gets you from point A to point B. Yet, each automaker works diligently to craft and express a unique feeling that appeals to their target audience.
If you want to feel luxurious, you choose Mercedes. If you want to feel like you made an economic choice on a reliable car, you buy Toyota. If you want to feel safe and outdoorsy, you buy a Subaru.
The auto field is highly competitive yet each auto maker fills the gap that their competition opts to âignore.â
When you create your products and offers, think about whatâs unique about them. Try to find the gaps that your immediate competitors opt to by-pass, and then fill those gaps with a powerful story and positive client transition.
đ Your Takeaways
Ask Your Customers, âHow Do They Feel When They Interact with You?â
Watch and Review Powerful Commercials
Study Your Competition and Fill the Gap
đŁ Business Article of the Week
The NY Times posted a sensational article on March 31 that highlights how graffiti art and mosaics are adding cache to new neighborhoods. If you subscribe to the NY Times, you can read the article here.
The story illustrates how an everyday neighborhood can appear more appealing to a specific audience if it âlivesâ amongst unique and dynamic urban art.
The lesson?
Consider building your brand with off-beat stories and dynamic transitions. People donât buy similarities. They buy differences.
Stay curious and keep opening doors.
-Erik
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